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mail client will not accept account password

stertstream1
Newbie
Posts: 2
Registered: 18-11-2015

mail client will not accept account password

New to Plusnet, I have tried opening an email account with Mac Mail (El Capitan) and with Thunderbird. Both apps reject my account password so I have no email.  Anyone else had this problem?  I don't see how it could work anyway because the account password is secure. Grateful for help.
MH
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: mail client will not accept account password

I can't see that you requested an email account with us during signup, if you want to use our email service you can sign up here: https://email.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff