cancel
Showing results for 
Search instead for 
Did you mean: 

mail client will not accept account password

stertstream1
Not applicable
Posts: 2
Registered: ‎18-11-2015

mail client will not accept account password

New to Plusnet, I have tried opening an email account with Mac Mail (El Capitan) and with Thunderbird. Both apps reject my account password so I have no email.  Anyone else had this problem?  I don't see how it could work anyway because the account password is secure. Grateful for help.
MH
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: mail client will not accept account password

I can't see that you requested an email account with us during signup, if you want to use our email service you can sign up here: https://email.plus.net
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.