lost e mails
When away from home in February I viewed e-mails on a smart phone. On return, I find there are no e-mails from just 22 Feb to 28 Feb in the inbox of my plusnet account.
Is there some way I can retrieve these?
Webmail.plus.net is no use as this appears set up to clear all data automatically.
Suggestions gratefully received as one of the e-mails was important.
Re: lost e mails
A warm welcome to the forums. Sorry that this question got missed by both staff and the usual helpful customers.
Did you get your problem resolved? Would you know if your mailbox got archived?
Webmail is not "set up to clear all data automatically" - it is an IMAP client, it reads emails and leaves them on the server. Do you have a POP3 configured client anywhere? If you are "on the move" and access the mailbox with more than one device, they all should be configured for IMAP. Putting POP3 in the mix, can be quite complex and could lead to the scenario you describe.