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iPad mail

FIXED
Rosemary1207
Interested
Posts: 2
Thanks: 2
Registered: ‎24-07-2017

iPad mail

My iPad is sending mail but the messages are not showing in my "sent" folder. Apple help have checked all my settings and they are all correct. Any suggestions?

3 REPLIES 3
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: iPad mail

Fix

Welcome to the forums. Smiley

This could be due to the "mailbox behaviours" settings being to store sent messages on your iPad rather than on the server. To check:

In Settings: Mail->Accounts, tap an account name then

Tap Account to show its settings. Scroll to the bottom and tap Advanced.

Tap each of the Drafts , Sent and Deleted Mailbox lines in turn and select Drafts, Sent and Trash respectively, in the "On the server" section.

Backtrack one level and tap Done, then continue exiting.

Hopefully this will fix the problem. Smiley

David
Rosemary1207
Interested
Posts: 2
Thanks: 2
Registered: ‎24-07-2017

Re: iPad mail

Thank you so much. That works perfectly. Wouldn't you think that the Apple Tech guy could have sorted this out! So simple. Thanks again.

Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: iPad mail

Glad to know that @spraxyt has helped get this sorted for you.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.