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htc email problems

beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

htc email problems

I am having problems sending emails or replying to emails on htc sensation
I am on 3 mobile network and have the outgoing server smtp-mbb.three.co.uk
port 25
Can anyone help please ?
Thanks
1 REPLY
Superuser
Superuser
Posts: 9,887
Thanks: 1,252
Fixes: 71
Registered: ‎06-04-2007

Re: htc email problems

That should work. However you could try reverting the outgoing server to relay.plus.net (assuming you are a Plusnet customer) but change to port 587 instead of port 25. You will need to select authentication and enter your main account username and password (or username+mailboxname and mailbox password) for authentication. Note this is authentication but without security (SSL/TLS).
You can use the same setting (port 587 and authentication) when connected via the Plusnet network.
David