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freenetname - repeated Logon request for username/password

FIXED
fairmaiden
Rising Star
Posts: 99
Thanks: 5
Fixes: 2
Registered: ‎26-08-2015

freenetname - repeated Logon request for username/password

As of today (14:15) I am suddenly getting the Logon dialogue box requesting my username and password (already filled in),

when I click OK, it just displays again - I believe this is a known problem.... hopefully with a known solution?Huh

This is NOT a problem at my end, nothing has changed.

Thanks.

4 REPLIES 4
fairmaiden
Rising Star
Posts: 99
Thanks: 5
Fixes: 2
Registered: ‎26-08-2015

Re: freenetname - repeated Logon request for username/password

Fix

Rebooted and problem seems to have gone away !!

Townman
Superuser
Superuser
Posts: 20,140
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: freenetname - repeated Logon request for username/password

Rebooted what?

Rebooted the PC points to a PC problem.

Rebooted the router most likely points to having a dynamic IP address which has been abused previously and is black listed - getting a new external IP address will "mitigate" such failures.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

fairmaiden
Rising Star
Posts: 99
Thanks: 5
Fixes: 2
Registered: ‎26-08-2015

Re: freenetname - repeated Logon request for username/password

Sorry, rebooted my laptop - running off a Vodafone dongle (mobile broadband).

Townman
Superuser
Superuser
Posts: 20,140
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: freenetname - repeated Logon request for username/password

Ah - Thank you!

Given the configuration described, I would suspect that rebooting the laptop will have cause the Vodaphone dongle to obtain a different IP address.

I have been mindful to write a diagnostic guide for this issue profile ... however by nature, it is technically detailed ... so not yet done.  Good to know that you are now working OK.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.