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found a way of avoiding email logons!

kdoug007
Grafter
Posts: 510
Registered: 17-05-2012

found a way of avoiding email logons!

hiya  ,  i joined plus net  yesterday  and  although  will be  on line  ,  next week, my  plus  net email is  fine.
i read  some  members  ,  didnt  like    login  on each  time...
TODAY  i  went to the  email  section  and then  added  the page to my  favourites in the  tool bar i have,,
the  result  is  , i  just  click on  it    and  am  straight  into the  email  page,
Roll eyes
16 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
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Registered: 27-04-2007

Re: found a way of avoiding email logons!

Welcome to PN and to the forums.
That should keep you logged in unless you delete your cookies (which is a good idea every now and again).
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
drj
Aspiring Pro
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Registered: 30-03-2011

Re: found a way of avoiding email logons!

I always have to logon to webmail - are we talking webmail or the forum here?
drj
Aspiring Pro
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Re: found a way of avoiding email logons!

BUMP! I have to logon to email if I haven't been on for a few minutes - please advise how I can set it so I stay logged on.
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
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Registered: 27-04-2007

Re: found a way of avoiding email logons!

I'd guess webmail, have you tried deleting all your cache of cookies and temporary internet files?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
drj
Aspiring Pro
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Re: found a way of avoiding email logons!

Yes - webmail as I presumed the OP was referring to. My point was that the OP seems to be logged on permanently whereas on all three of my computers (home and work) and using any browser (IE, FF or Chrome) if I close the browser down I have to log on again. However with Googlemail and Yahoo I'm automatically logged on for two weeks or so.Was the OP mistaken or is there a way of setting it so I don't get logged off all the time.
Community Veteran
Posts: 19,101
Thanks: 443
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Registered: 31-08-2007

Re: found a way of avoiding email logons!

There has to be something odd about your account/email account setup or Cookies arrangements, maybe Bob can spot something. I can't find anything special about my setup but as mentioned here I don't have a problem with being logged off.
drj
Aspiring Pro
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Re: found a way of avoiding email logons!

Can I just ask - if you hit your shortcut the next day to get to webmail, are you still logged on? That's the implication of the OP's message. It's never worked like that for me on any computer using any browser.
Community Veteran
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Registered: 10-04-2007

Re: found a way of avoiding email logons!

If I close the browser I have to log in again. I can't find any "keep logged in" option. It's the OP's setup that's odd - not drj's.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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RPMozley
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Re: found a way of avoiding email logons!

Quote from: jelv
If I close the browser I have to log in again.

That would suggest login was controlled by a session cookie (will have to check this later to confirm). It is possible to edit cookie properties with a good cookie manager, so in theory you could keep logged in if cookies are involved.
That's RPM to you!!
Community Veteran
Posts: 26,688
Thanks: 911
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Registered: 10-04-2007

Re: found a way of avoiding email logons!

Quote from: kdoug007
TODAY   i  went to the  email  section  and then  added  the page to my  favourites in the  tool bar i have,,
the  result  is  , i  just  click on  it    and  am  straight  into the  email  page,

I'm wondering if he has some browser add-on that preserves the cookies when you bookmark (but I've never heard of such a thing).
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
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Re: found a way of avoiding email logons!

My reference about his set up being odd is to do with his (mail) account setup/settings -  not necessarily the ones he can see, nor his machine, and more so in the context of his other problems, rather than just what the OP here appears to have stated.
I've just re-read some of the previous posts (and in other threads), as well as done some experimenting as requested.
The way I'd interpreted some, note some, of the previous posts was that he was being logged off when he wasn't doing his webmail, and I suppose the problem is that one tends to skim read other posts and take it to be the same as a previous interpretation.
For example
Quote from: jelv
When you've finished a session in webmail, do you log out or just close the browser window? Updated status not being written back to the server is another possibility.

Quote from: drj
More often than not I'm automatically logged out

is what leads to confusion.
So OK, as jelv has said, yes if I close the browser whether it be IE or FF -  I'm logged off. I suspect the OP in this thread has not expressed himself well, because no matter what I've tried, the least you have to do, is click on the Login button at the webmail front page - we're talking RC here, I've not done similar tests with SM and most tests have been done with FF. In other words I've allowed FF to remember the login name and the password. So the bookmark takes me to the login page and I just then have to click on the login button without any typing.
That is not my normal arrangement, I don't allow my password to be remembered, I consider it a security risk.
Now as I've previously stated, if I have RC open in a tab (and the tab is not closed) and I'm just active/dormant on other tabs, then I'm not logged off, even when it was left overnight. If however I close the tab (not the browser), it seems I can use my bookmark (on a new tab even) and open webmail back at the Inbox where I left it for upto about 30 minutes -  that was on FF (I didn't wait the same time on IE to check).
I hope that now clarifies things. I do consider not logging out might cause a problem as suggested by jelv in the quote above.
I also agree with RPM -  I think that my use of tabs experience suggests it's controlled by a session cookie and personally I don't believe the OP did anything clever with session cookies (or add-ons!).
RPMozley
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Re: found a way of avoiding email logons!

After just checking on my main computer, session login is being controlled by cookies (two to be exact) and can be changed to date expiration from session. Thus allowing "auto login" across browser sessions (not checked 30 minute expiry yet, as that could be different with the way the ID is used - ID expiration would be handled by the server).
That's RPM to you!!
drj
Aspiring Pro
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Registered: 30-03-2011

Re: found a way of avoiding email logons!

Thank you - so I conclude my set-up is normal.
It's not a great problem on my main machine since that's running Norton Identity Safe and the fields are automatically populated - but I don't have that at present on my laptop although I understand it's now a free download from 2012.
Community Veteran
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Registered: 31-08-2007

Re: found a way of avoiding email logons!

Quote
Thank you - so I conclude my set-up is normal.
Not necessarily in relation to your other issues!