emails via WiFi when abroad
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emails via WiFi when abroad
10-05-2015 6:25 PM
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Although most things work OK via Wi-Fi I find that I cannot send PlusNet emails. I usually get around it by sending messages via Facebook or similar.
I am shortly off to visit my friends again, but this time I may need to email some people back home who are not on Facebook.
I will need to send direct emails.
Would you think that if I log into plusnet webmail and send them that way I should be OK?
The alternative is mobile but data costs soon mount up alarmingly.
Re: emails via WiFi when abroad
10-05-2015 6:30 PM
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If you post back which email client you use, someone will be able to tell you where to find the authentication settings necessary to use it.
Re: emails via WiFi when abroad
10-05-2015 6:36 PM
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Re: emails via WiFi when abroad
12-05-2015 8:54 PM
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http://www.plus.net/support/email/setup/
Re: emails via WiFi when abroad
13-05-2015 10:04 PM
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Re: emails via WiFi when abroad
13-05-2015 11:25 PM
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Webmail remains available as fall-back if needed.
Re: emails via WiFi when abroad
19-05-2015 9:06 PM
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Quote from: grecian Thanks for replies. Simplest option seems to be webmail.
Actually, configuring your SMTP server connection to use authentication correctly is the simplest all round.
1. You can use your familiar device rather than changing the way you work
2. It should work anywhere you can get a network connection - this is particularly true for mobile phones on WiFi or 3/4G
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: emails via WiFi when abroad
25-05-2015 7:40 PM
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Quote from: Townman 2. It should work anywhere you can get a network connection - this is particularly true for mobile phones on WiFi or 3/4G
Not sure for mobile networks, can you change the SMTP port? Last week I tried to send an email on Three network and it failed. I was using port 465 so when I had time I did some research and it seem Three block this port and 25 and they recommend using port 587. I've just tested this and it works on Three.
Re: emails via WiFi when abroad
25-05-2015 7:54 PM
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Re: emails via WiFi when abroad
25-05-2015 8:43 PM
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Re: emails via WiFi when abroad
26-05-2015 8:04 AM
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No, PlusNet also support standard (not SSL) SMTP on port 587, which is not normally blocked by other ISP's.
Quote SMTP by default use port 25 and Plusnet from what I can see only use this port.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: emails via WiFi when abroad
02-06-2015 10:25 PM
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I'm just back from the USA and was unable to send email via rely.plus.net port 25 using the K9 email app running on my Android phone connected to WiFi.
This obviously works great in the UK.
Any suggestion?
Re: emails via WiFi when abroad
02-06-2015 10:44 PM
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Quote from: goodviews I am in France, on my own line,but Orange block the Plus Net smtp feature. Plus Net told me that last year. I get round it by 'sending as' another account (btinternet) not blocked by Orange.
Hi.
As you have an Orange line - then you should be able to use the default Orange smpt settings in your email client.
If you can set up multiple smpt account in your email client, like "Thunderbird" then you can easily change the default to suit your current location/connection.
Cheers
Re: emails via WiFi when abroad
03-06-2015 9:59 AM
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1. For authenticated SMTP connectivity, you should use port 587, as many connection providers block port 25.
2. There ought to be no need to configure multiple SMTP servers for different connections. I use only PlusNET's relay across a number of accounts in many locations. Generally the only places I have issues are on secure networks where access to external SMTP servers has been expressly prohibited, authenticated or otherwise.
Sometimes though I have found that in some phone cells, my orange phone does not send email.. A mile or two up the road and all is fine again, so that looks like some local cell issues.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: emails via WiFi when abroad
03-06-2015 11:28 PM
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Maybe Plusnet needs to make and addendum to the Email guides.
I'm not expecting to take a holiday in the USA again any time soon so unfortunately will not be able to test it
Anyone else volunteering to do some testing?
Cheers
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