email

[#1]

Is anyone else having connection problems accessing plusnet Email. It is very slow and times out. The same thing last wk.

[#2]

Yes, very slow loading the pages from login to mailboxes.

[#3]

YES  snail mail

[#4]

I'm having the same problem.  Very slow downloads of e-mails - with some error messages on several Plusnet accounts.  My e-mail client is Mozilla Thunderbird which, I think was updated a couple of days ago to version 45.0.

[#5]

I'm finding webmail specifically slow but the old 'basic' version: https://webmail.plus.net/squirrelmail/src/login.php seems OK

[#6]

My Thunderbird updated a couple of days ago and now I keep getting

The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: ... temporary failure.

when trying to send a 2.2k email. Hardly large. But this is email address specific as I can send the same email to someone else. Is this a PN issue or Thunderbird?

[#7]

I suspect the update was done in a bit of a rush to fix a rather serious security issue because it did come with a warning that certain restrictions would be temporarily imposed. 

Can't remember the exact wording of the warning but my guess is that what you have encountered is one of them.

[#8]

Have you also looked at the Mozilla Thunderbird support forum as well?

[#9]

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@Picnic wrote:

My Thunderbird updated a couple of days ago and now I keep getting

The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: ... temporary failure.

when trying to send a 2.2k email. Hardly large. But this is email address specific as I can send the same email to someone else. Is this a PN issue or Thunderbird?

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Do you encounter the same error if you try sending the email to the affected recipient using Webmail?

[#10]

I've been out since I originally posted and while I've been out the offending email has gone from my drafts folder and appears in my sent one. I've also managed to ship a 2nd email out to the offending address. Guess it's one of those transient things we'll never know the answer to Thanks.

[#11]

Since the original report was marked as a temporary problem the relays would try sending again after 4 hours or so. It seems second time was successful so normal tidying up occurred.

It looks like the problem was a temporary glitch on the recipient's mail server.