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email timeouts

andrewww
Grafter
Posts: 32
Thanks: 4
Registered: ‎25-03-2014

email timeouts

Hi,

Having trouble retrieving emails for the last couple of days.

Using Claws Mail version 3.17.5. Nothing has changed at my end (other than increasing the timeout value to 100s!)

Occasionally it's OK, but most often it times out.  Sample of claws-mail log file:

* Account 'XXXXXXXX@mail.free-online.net': Connecting to POP3 server: mail.free-online.net:110...
[2023-11-28 07:35:16] POP< +OK POP3 perditon ready on mail.free-online.net 00029b7a
[2023-11-28 07:35:16] POP> USER XXXXXXXX
[2023-11-28 07:35:16] POP< +OK USER XXXXXXXX set, mate
[2023-11-28 07:35:16] POP> PASS ********
** Session timed out. You may be able to recover by increasing the timeout value in Preferences/Other/Miscellaneous.

This occurs with two different accounts (the one above and an alias). Occasionally one or the other will connect, but usually either or both fail.

Note -- this also occurs on my wife's computer with different accounts again.

2 REPLIES 2
Townman
Superuser
Superuser
Posts: 23,794
Thanks: 10,067
Fixes: 172
Registered: ‎22-08-2007

Re: email timeouts

Would be worth while running some connection speed checks.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

andrewww
Grafter
Posts: 32
Thanks: 4
Registered: ‎25-03-2014

Re: email timeouts

Thanks, but it's not a connection speed problem - I'm consistently getting ~ 72 down & ~ 18 up.