cancel
Showing results for 
Search instead for 
Did you mean: 

email problem

FIXED
karln
Grafter
Posts: 33
Fixes: 2
Registered: 05-09-2016

email problem

OK,

i have just set up my plusnet email into my microsoft outlook 10

i followed all the settings and at end outlook said all good and correct settings,

But when i try send an email from my gmail accout to my plusnet email (to test all is working) it fails to send,

And when i try to send an email from my plusnet email account to my gmail account via outlook 10 it just constantly sits trying to send and wont send or receive,

Cheers

Karl.

4 REPLIES
Gel
Seasoned Pro
Posts: 1,595
Thanks: 163
Fixes: 14
Registered: 02-08-2007

Re: email problem

Do you need get an error message in the send/receive pop up box that appears when sending receiving?;
if so copy text here.
Is this the full (MS Office) version of Outlook or Outlook.com?
Not sure what "Outlook 10" is.
karln
Grafter
Posts: 33
Fixes: 2
Registered: 05-09-2016

Re: email problem

This is the message i get when i try send an email to my plusnet email,

 

---------

Delivery to the following recipient failed permanently:

 

     Xxx@xxx.plus.com

 

Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the server for the recipient domain xxx.plus.com by mx.avasin.plus.net. [212.159.9.200].

 

The error that the other server returned was:

550 Invalid Recipient xxx@xxx.plus.com -------------

Moderator's note by Mike (Mav): Email address removed from a public forum.

Gel
Seasoned Pro
Posts: 1,595
Thanks: 163
Fixes: 14
Registered: 02-08-2007

Re: email problem

karln
Grafter
Posts: 33
Fixes: 2
Registered: 05-09-2016

Re: email problem

Fix

All sorted now i forgot to put tick in authentication box derrrrr