cancel
Showing results for 
Search instead for 
Did you mean: 

email forwarding from 123Reg/Host Europe

MrE
Dabbler
Posts: 10
Thanks: 2
Registered: ‎15-03-2019

email forwarding from 123Reg/Host Europe

I've been using a setup whereby emails are forwarded from a number of different domains that I have registered with 123Reg. This has worked well for a number of years. Since yesterday evening all emails are being bounced back to senders. A typical response is 

The mail system

<xxxxxxxx.co.uk>: host xxxxxx.co.uk[94.136.40.151] said: 550
(result of an earlier callout reused).

 

I've raised this with 123Reg support and they say that it's only a problem for users who are forwarding to Plusnet. As such they can't help. Does anyone have a fix for this?

 

I've put a temporary fix in place by forwarding to another email hosting platform but it's not ideal and if there is a fix I'd like to try it. 

 

Best Regards

 

Alan. 

262 REPLIES 262
DS
Champion
Posts: 2,187
Thanks: 457
Fixes: 22
Registered: ‎06-01-2017

Re: email forwarding from 123Reg/Host Europe

Hi @MrE and welcome to the forums

I can't help you with this issue, but can I please suggest you edit your post as hovering over the xxxx@xxxx address does still give out your email address and I'd hate for you to receive lots of spam. This is an open public forum.

 

You can edit your reply, by clicking post options (to the side of your post) and select edit reply.

MrE
Dabbler
Posts: 10
Thanks: 2
Registered: ‎15-03-2019

Re: email forwarding from 123Reg/Host Europe

Thanks DS 

 

I hadn't spotted that one. Hopefully it hasn't been targetted yet. Edited now. 

 

Alan

DS
Champion
Posts: 2,187
Thanks: 457
Fixes: 22
Registered: ‎06-01-2017

Re: email forwarding from 123Reg/Host Europe

Thumbs_Up

You should be alright. I wouldn't expect many to hover over links Wink

Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: email forwarding from 123Reg/Host Europe

Hi @MrE,

 

so we can look into this, can you drop us a private message with a few more details please?

 

Ideally we need:

  • the destination address
  • the sender address
  • and the time the messages should have been sent

 

MrE
Dabbler
Posts: 10
Thanks: 2
Registered: ‎15-03-2019

Re: email forwarding from 123Reg/Host Europe

Thanks Optimatts - private message sent.

 

Alan. 

IvanB
Hooked
Posts: 6
Registered: ‎15-03-2019

Re: email forwarding from 123Reg/Host Europe

I have exactly the same issue with my domains at 123Reg and the same error message when email forwarding from 123 to Plusnet

quarryhouse
Newbie
Posts: 4
Registered: ‎15-03-2019

Re: email forwarding from 123Reg/Host Europe

Yes, and me.

duffbeer
Interested
Posts: 1
Registered: ‎15-03-2019

Re: email forwarding from 123Reg/Host Europe

Same problem for me as well.

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: email forwarding from 123Reg/Host Europe

 

Thanks for highlighting this, folks.

 

We'll ask our network team to investigate this and provide an update as soon as we know more.

 

Best wishes

 

Dave

ColaCube
Hooked
Posts: 5
Thanks: 1
Registered: ‎08-09-2018

Re: email forwarding from 123Reg/Host Europe

I have this too, forward emails from 1-2-3 reg to my Plusnet email address,  although the error for me is

550 Callout verification failed: 550: #5.1.8 Domain of sender address <> does not exist.

Not had any emails since just after 7am this morning.  1-2-3 reg is forwarding to my husband's gmail account so it isn't them.

Any progress?  I was hoping to hear about a job application I made today 😞

MrE
Dabbler
Posts: 10
Thanks: 2
Registered: ‎15-03-2019

Re: email forwarding from 123Reg/Host Europe

It's probably best to temporarily change the forwarding from 123Reg to your husband's gmail or set up your own gmail which is what I've done.

 

Emails seem to be bounced back to sender so it's unlikely that any that you miss will appear once the problem is fixed. 

 

 

ColaCube
Hooked
Posts: 5
Thanks: 1
Registered: ‎08-09-2018

Re: email forwarding from 123Reg/Host Europe

Thanks MrE, I've forwarded off to Gmail now.  Been with Plusnet for ten years and not had big issues before.

quarryhouse
Newbie
Posts: 4
Registered: ‎15-03-2019

Re: email forwarding from 123Reg/Host Europe

Yes, we've switched forwarding to GMail too, but this needs to be fixed. Ours has been walking faultlessly for around 10 years....

philipgreg
Newbie
Posts: 8
Thanks: 1
Registered: ‎08-10-2015

Re: email forwarding from 123Reg/Host Europe

Have exactly the same problem - it's intermittent some email gets through. i have redirected to my gmail fo rnow but there are issues with that. Also have a support ticket open for a number of days.