I have received an email informing me that my email has been archived before I could complete thrifting the mailbox. I can't get through by phoen or chat so can you please raise a ticket to unarchive my mail.
A warm welcome to the forums. Did you not receive the several week's of warning emails after you exceeded 75% of the email storage FUP?
Superuser citation
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
