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eBay emails not displaying properly in RoundCube

drj
Aspiring Pro
Posts: 1,099
Thanks: 43
Fixes: 1
Registered: 30-03-2011

eBay emails not displaying properly in RoundCube

I receive an average of 20 "New items that match..." emails from eBay - they usually display without a problem in RoundCube.
I received a batch of 16 yesterday evening which are displaying in Plain Text mode like this:
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<html><head></head><body><div id=3D"Header"><div><table border=3D"0" cellpad=
ding=3D"0" cellspacing=3D"0" width=3D"100%"><tr><td width=3D"100%" style=3D"=
word-wrap:break-word"><table cellpadding=3D"2" cellspacing=3D"3" border=3D"0=
" width=3D"100%"><tr><td width=3D"1%" nowrap=3D"nowrap"><img src=3D"http://q=
.ebaystatic.com/aw/pics/logos/ebay_95x39.gif" height=3D"39" width=3D"95" alt=
=3D"eBay"></td><td align=3D"left" valign=3D"bottom"><span style=3D"font-weig=
ht:bold; font-size:xx-small; font-family:verdana, sans-serif; color:#666"><b=

However a separate batch of 5 received earlier yesterday afternoon are displaying normally.
Can anyone else confirm whether this is a temporary problem with this batch of emails or whether eBay have changed their mail format making it incompatible with PlusNet's RoundCube - as various other companies' emails are (e.g. Autotrader). I've tried finding out elsewhere but can't find the problem reported anywhere. I'm also away from home at present so can't download to Outlook Express to check if they're displaying there. However I do mirror emails to Yahoo and there they're displaying blank...
The only possible connection I can find to the problem is that eBay is reporting "The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday March 29th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused. " and they have tweeked the appearance of there website slightly. Perhaps they've changed the email format too (though the readable ones received yesterday afternoon were after the maintenance period?
2 REPLIES
drj
Aspiring Pro
Posts: 1,099
Thanks: 43
Fixes: 1
Registered: 30-03-2011

Re: eBay emails not displaying properly in RoundCube

Looks like it's a fault with the emails received yesterday from eBay. Today's batch have arrived on time (yesterday's were 10 hours late) and they're opening fine as usual.
Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: 21-07-2010

Re: eBay emails not displaying properly in RoundCube

Hello drj,
Great to hear that!
I read this earlier on today... and was mind = blown.
Glad to hear that its all sorted though! Smiley
Matt