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difference between phone and laptop emails

Bea936
Browser
Posts: 1
Registered: ‎14-02-2019

difference between phone and laptop emails

Received the email about changes.  Laptop set up needed to have the relay.plus.net change made but has worked throughout.  One hour after receipt of the email about changes my phone stopped receiving emails.  I have checked the settings (I'm not techy so this was a result) and the settings are correct.  Still, it hasn't/won't update.  Last sync was just before 6pm last evening.

1 REPLY 1
JonoH
Community Gaffer
Community Gaffer
Posts: 4,317
Thanks: 7,422
Fixes: 153
Registered: ‎29-09-2011

Re: difference between phone and laptop emails

Hi @Bea936 and welcome to these forums, we've advised you of changes you may need to make to your mail client in advance of changes we're making. We haven't made the changes our end yet so there should be no difficulties your end.

 Jono H
 Plusnet Community Manager