cant get the new webmail user-name and password saved
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cant get the new webmail user-name and password saved
11-04-2012 11:29 AM
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ive tried regedit and deleting all saved passwords (and auto-complete is on )
win7 offers to save all other names/passwords including old email but it will not even offer to say the new one
any ideas?
Re: cant get the new webmail user-name and password saved
11-04-2012 11:40 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: cant get the new webmail user-name and password saved
11-04-2012 11:53 AM
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that is ridiculous that plusnet make it the default option before sorting this iam disapointed in plusnet
and i really think plusnet should be thinking about a different email clint if they cant deal with it
the longer the password used the more secure it is but it is a pain to type each time ,and no a dont want to use add on software to deal with it
Re: cant get the new webmail user-name and password saved
11-04-2012 12:46 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: cant get the new webmail user-name and password saved
11-04-2012 12:52 PM
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to be honest i cant see what has been gained by switching them round(apart from annoying customers) ,you should of waited until you sorted it
as far as i can see its still basically in trail/beta stage ,so i think its a mistake changing
i see your intending taking basic email client offline soonish
what happens if this isnt resolved by then?will you keep basic running until it is?
Re: cant get the new webmail user-name and password saved
11-04-2012 1:23 PM
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Quote from: niko what happens if this isnt resolved by then?will you keep basic running until it is?
If it's determined that we can sort it out (and I see no reason why we can't because another Roundcube install we have for our Pay As You Host customers doesn't exhibit these problems), then yes, we will leave the old platform available until it is.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: cant get the new webmail user-name and password saved
11-04-2012 1:36 PM
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it does seem odd the you have to opt out of a beta (or if iam over polite pre release)rather than opt in
can i ask why you decided to change it round before sorting problems?what did you hope to gain?
Re: cant get the new webmail user-name and password saved
16-04-2012 9:40 AM
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any is there any reason you cant just copy the code over from your payg host?
cheers nik
Re: cant get the new webmail user-name and password saved
16-04-2012 10:08 AM
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I don't understand your reasoning, I am not on payg, I use firefox to access webmail which remembers my log in details when I go to the basic webmail but does not remember on the new all-singing, all-dancing webmail.
Re: cant get the new webmail user-name and password saved
16-04-2012 10:10 AM
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Quote from: Bob As mentioned in the thread jelv linked to, we are still looking at it Niko. I don't think we've much to gain from reversing the changes we've made thought especially considering the old platform is still available for use.
Please keep the old platform for ever for those of us that have terrible problems with the new "improved" version.
As mentioned several times here
http://community.plus.net/blog/2012/04/10/new-plusnet-webmail-platform-goes-live/comment-page-3/#com...
And those of us on Apple Mac OSX, eg CTRL clicks just do not work on PN, and never have.
ie, keep beta testing on Macs too.
From home, not from the office.
Re: cant get the new webmail user-name and password saved
16-04-2012 10:17 AM
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Quote from: chalbury Nik,
I don't understand your reasoning, I am not on payg, I use firefox to access webmail which remembers my log in details when I go to the basic webmail but does not remember on the new all-singing, all-dancing webmail.
hi mate they have it working on the payg platform (read bobs post) on the new mail system
the reasoning is if its working on there cant they just copy the code over to the non payg
Re: cant get the new webmail user-name and password saved
16-04-2012 1:44 PM
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Quote from: PlusComUK And those of us on Apple Mac OSX, eg CTRL clicks just do not work on PN, and never have.
Well, as a Mac user you should very well know that CTRL clicks equate to Command(Apple) clicks.
Re: cant get the new webmail user-name and password saved
16-04-2012 2:29 PM
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Not used Windows for at least 10 years, so no need of substitution key combos.
I use the Apple CTRL click combo quite a lot, for it's specific uses.
Whereas (Command) click does nothing most of the time.
and for .......... shortcuts: hit alt+s to submit/post or alt+p to preview ?
Anyway, back to the thread...
Still "can't get the new webmail user-name and password saved"
Re: cant get the new webmail user-name and password saved
16-04-2012 6:00 PM
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Re: cant get the new webmail user-name and password saved
16-04-2012 7:17 PM
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I don't have your level of knowledge of OSX , obviously !
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