Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
cannot access emails via iphone though can on samsung!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- cannot access emails via iphone though can on sams...
cannot access emails via iphone though can on samsung!
03-12-2013 10:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Constantly getting error message imap.plus.net is not responding on iphone, please check settings. they have not been altered and can receive emails on pc or husbands Samsung galaxy, any ideas?
Message 1 of 3
(703 Views)
2 REPLIES 2
Re: cannot access emails via iphone though can on samsung!
06-12-2013 10:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have seen the iPhone email app unable to receive emails as you describe. Sometimes it is because the phone has no Internet connectivity, other occasions because the program is borked!
For the latter, unloading email and restarting it fixes the problem. Go to the main screen, 'expose' the running programs bar, touch and 'hold' the email icon until the icons wiggle and then touch the Red Cross. Start email again and all should be ok.
For the latter, unloading email and restarting it fixes the problem. Go to the main screen, 'expose' the running programs bar, touch and 'hold' the email icon until the icons wiggle and then touch the Red Cross. Start email again and all should be ok.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 2 of 3
(350 Views)
Re: cannot access emails via iphone though can on samsung!
06-12-2013 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sometimes the iPhone loses touch with its email settings.
The way to deal with it is to delete the offending email account and re-enter. Do this by:-
Settings
Mail, Contacts, Calendars
Then select the appropriate account
And hit 'Delete Account'
Re-enter the account details by setting up a new account thru 'Add Account'!
That should take care of it.
The way to deal with it is to delete the offending email account and re-enter. Do this by:-
Settings
Mail, Contacts, Calendars
Then select the appropriate account
And hit 'Delete Account'
Re-enter the account details by setting up a new account thru 'Add Account'!
That should take care of it.
Geoff,
York.
York.
Message 3 of 3
(350 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- cannot access emails via iphone though can on sams...