abuse@plus.net no longer in use

[#1]

I had spam e mail to my postmaster address, and checking PN webpages it mentions address in header to report to (as an attachment), However, I got this bounce reply.

[#2]

I've tested it and not received a bounceback.

Can you try sending it again?

[#3]

Matthew, computer says no

[#4]

I've sent this off to the relevant people to investigate.

[#5]

Bouncing again this morning:

Wed 28/06/2017 07:19

A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 62.7.242.138 responded with: ** abuse@plus.net 550:5.5.0 550 5.7.1 Requested action not taken: message refused This message was created automatically by mail delivery software on the server avasout06.

[#6]

Strange, I've sent and email to that address with no errors. I'll pass it on internally but it would be good to know if anyone else is receiving the same error message.

[#7]

I've just sent a test message - no problems.

[#8]

Resent original with the spam e mail as attachment and same grief.

Wed 28/06/2017 13:56

A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 62.239.224.236 responded with: ** abuse@plus.net 550:5.5.0 550 5.7.1 Requested action not taken: message refused This message was created automatically by mail delivery software on the server avasout05.

[#9]

Sorry, I'd forgotten the context of the opening post. The issue is that the abuse address won't accept messages with a spam email attachment, not that the address itself is invalid.

[#10]

Was the spam sent *from* a Plusnet address to you? If not you'd need to send the abuse notification to the host of the address where it came from really.

[#11]

Chris,  no, spam not from a PN e mail address.

Header shows "cdm@epa.gov.gh".

Sent to variation of my e mail address I never use.

[#12]

In that case you'll need to report this to the host of that address.

[#13]

---

@Gandalf wrote:

In that case you'll need to report this to the host of that address.

---

I'm sure that's correct but it doesn't address the original problem of the PN abuse address bouncing. I doubt if it inspects the headers of the attachments to decide whether to accept incoming or not.

[#14]

The address isn't bouncing as noted above, and why wouldn't you decline spam from a different source, as there is nothing Plusnet can do about it. If it is the case that the headers are being examined then an explanation as to why it was rejected would allow the sender to take the appropriate action.