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abuse@plus.net no longer in use

Gel
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abuse@plus.net no longer in use

I had spam e mail to my postmaster address, and checking PN webpages it mentions address in header to report to (as an attachment), However, I got this bounce reply.

Fail.JPG

 

13 REPLIES
Plusnet Help Team
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Re: abuse@plus.net no longer in use

I've tested it and not received a bounceback.

Can you try sending it again?

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 Matthew Wheeler
 Plusnet Help Team
Gel
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Re: abuse@plus.net no longer in use

Plusnet Help Team
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Re: abuse@plus.net no longer in use

I've sent this off to the relevant people to investigate.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Gel
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Re: abuse@plus.net no longer in use

Bouncing again this morning:

Wed 28/06/2017 07:19

A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 62.7.242.138 responded with: ** abuse@plus.net 550:5.5.0 550 5.7.1 Requested action not taken: message refused This message was created automatically by mail delivery software on the server avasout06.

 

Community Gaffer
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Re: abuse@plus.net no longer in use

Strange, I've sent and email to that address with no errors. I'll pass it on internally but it would be good to know if anyone else is receiving the same error message.

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 Chris Parr
 Plusnet Staff
Superuser
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Re: abuse@plus.net no longer in use

I've just sent a test message - no problems. Thumbs Up

David
Gel
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Re: abuse@plus.net no longer in use

Resent original with the spam e mail as attachment and same grief.

Wed 28/06/2017 13:56

A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 62.239.224.236 responded with: ** abuse@plus.net 550:5.5.0 550 5.7.1 Requested action not taken: message refused This message was created automatically by mail delivery software on the server avasout05.

 

Superuser
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Re: abuse@plus.net no longer in use

Sorry, I'd forgotten the context of the opening post. The issue is that the abuse address won't accept messages with a spam email attachment, not that the address itself is invalid. Cry

David
Community Gaffer
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Re: abuse@plus.net no longer in use

Was the spam sent *from* a Plusnet address to you? If not you'd need to send the abuse notification to the host of the address where it came from really.

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 Chris Parr
 Plusnet Staff
Gel
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Re: abuse@plus.net no longer in use

Chris,  no, spam not from a PN e mail address.

Header shows "cdm@epa.gov.gh".

Sent to variation of my e mail address I never use.

Plusnet Help Team
Plusnet Help Team
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Re: abuse@plus.net no longer in use

In that case you'll need to report this to the host of that address.

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 Anoush Mortazavi
 Plusnet Help Team
quelquod
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Re: abuse@plus.net no longer in use


Gandalf wrote:

In that case you'll need to report this to the host of that address.


I'm sure that's correct but it doesn't address the original problem of the PN abuse address bouncing. I doubt if it inspects the headers of the attachments to decide whether to accept incoming or not.

Democracy - 3 wolves and a lamb voting about what to have for lunch!
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Re: abuse@plus.net no longer in use

The address isn't bouncing as noted above, and why wouldn't you decline spam from a different source, as there is nothing Plusnet can do about it. If it is the case that the headers are being examined then an explanation as to why it was rejected would allow the sender to take the appropriate action.