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Worse Problems After Email Maintenance

daveh1956
Dabbler
Posts: 23
Thanks: 8
Registered: ‎01-09-2016

Re: Worse Problems After Email Maintenance

spoke to soon again, any recommendation for new ISP

FernandoR
Dabbler
Posts: 23
Thanks: 4
Registered: ‎30-11-2016

Re: Worse Problems After Email Maintenance

Virgin maybe.     

EddieB
Grafter
Posts: 27
Thanks: 10
Registered: ‎17-11-2016

Re: Worse Problems After Email Maintenance

I was thinking about TalkTalk

MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Worse Problems After Email Maintenance

Really sorry for the issues all. We are still investigating the case and we'll keep you updated through the usual means

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
quelquod
Pro
Posts: 668
Thanks: 163
Fixes: 1
Registered: ‎31-07-2007

Re: Worse Problems After Email Maintenance

The Service Status link on the main site has been broken for days. Help&Support even comes up with a popup saying that there are Webmail problems, but the link crashes out too. That's where people normally go for the Service Status rather than this forum. Come on PN - you're not doing well for a tecchy company!

Democracy - 3 wolves and a lamb voting about what to have for lunch!
daveh1956
Dabbler
Posts: 23
Thanks: 8
Registered: ‎01-09-2016

Re: Worse Problems After Email Maintenance

mine seem to be working this morning, are other having better results today

steam_age
Hooked
Posts: 8
Thanks: 8
Registered: ‎18-11-2016

Re: Worse Problems After Email Maintenance

Yes, encouraging signs this morning that things might be getting back to normal. Response is still a bit slow, but no time-outs yet. Mind you, we've had periods of near-normal service at quiet times before, only for it all to go down the pan again a few hours later. Let's see if it holds up for the whole weekend...

AmigaMan
Rising Star
Posts: 62
Thanks: 16
Registered: ‎16-11-2016

Re: Worse Problems After Email Maintenance

My email usually works first thing in the morning but thereafter is VERY slow and hit and miss. I can't connect at all again now. I do feel a little sorry for Plusnet as they are obviously trying hard to sort things out but I have been complaining about this for months on and off and for most of that time no problems with WebMail were listed on their site. They must have known there was a problem months ago. I do hope they sort it out soon as it's very very tedious and time consuming.

Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Worse Problems After Email Maintenance

I tried it about 20 minutes ago and for me it's working and quite lively.

Windows 10 Firefox 109.0 (64-bit)
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rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Worse Problems After Email Maintenance

yes it is , i dont think i remember it ever been so fast Wink in my 7 years here
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EddieB
Grafter
Posts: 27
Thanks: 10
Registered: ‎17-11-2016

Re: Worse Problems After Email Maintenance

Spoke to soon it's back to it's usual slow self. Takes ages to load Emails

confident
Rising Star
Posts: 86
Thanks: 12
Registered: ‎27-10-2009

Re: Worse Problems After Email Maintenance

I'm nearly afraid to say this, but I just logged in and not only can I see my emails, I can read them Whoop, whoop. Smiley

daveh1956
Dabbler
Posts: 23
Thanks: 8
Registered: ‎01-09-2016

Re: Worse Problems After Email Maintenance

been working all, let's hope it is finally sorted

AmigaMan
Rising Star
Posts: 62
Thanks: 16
Registered: ‎16-11-2016

Re: Worse Problems After Email Maintenance

Nope, I've not been able to get email since 9.30 this morning. I Login and immediately get "You must be logged in to access this page" and that's how it goes over and over.

EddieB
Grafter
Posts: 27
Thanks: 10
Registered: ‎17-11-2016

Re: Worse Problems After Email Maintenance

Mine seems ok now  ,Lets hope it lasts