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White List being ignored

Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

White List being ignored

I just checked the spam folder and found that an email from a white listed user in it.
Is this a one off glitch or is there a problem
2 REPLIES 2
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: White List being ignored

Hi Jim,
It's probably worth asking the user to send again to see if it is a one off, though we've not heard any other reports at the moment.
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: White List being ignored

OK I will watch for another one - as it was from Crocus I can't ask them to send it again.