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White List being ignored

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

White List being ignored

I just checked the spam folder and found that an email from a white listed user in it.
Is this a one off glitch or is there a problem
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: White List being ignored

Hi Jim,
It's probably worth asking the user to send again to see if it is a one off, though we've not heard any other reports at the moment.
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: White List being ignored

OK I will watch for another one - as it was from Crocus I can't ask them to send it again.