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Where are the EMail Spam settings

FIXED
brittjerry
Newbie
Posts: 3
Thanks: 1
Registered: ‎26-12-2023

Where are the EMail Spam settings

Morning,

 

For the life of me I cannot find them! I would very much like to adjust them but have scoured the site to no effect. All advice welcome! A post from February suggested they were at the bottom of the My Account page but they are not showing. Many thanks

Tags (2)
4 REPLIES 4
Townman
Superuser
Superuser
Posts: 23,769
Thanks: 10,041
Fixes: 172
Registered: ‎22-08-2007

Re: Where are the EMail Spam settings

Login to the portal
Go to MANAGE NY ACCOUT
Got to MANAGE MY MAILBOXES

Select the SPAM tab.

https://www.plus.net/manage_my_mail

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

brittjerry
Newbie
Posts: 3
Thanks: 1
Registered: ‎26-12-2023

Re: Where are the EMail Spam settings

This still does not work. I follow the link provided and just get a splash screen:

 

2024-01-04 13_53_28-Clipboard.png

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,634
Thanks: 10,212
Fixes: 1,606
Registered: ‎21-04-2017

Re: Where are the EMail Spam settings

Fix

Looking at the username you've entered when creating your forum profile, there's no Plusnet email address available for your account, due to how recent it was signed up. Do you have a working Plusnet email address? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
brittjerry
Newbie
Posts: 3
Thanks: 1
Registered: ‎26-12-2023

Re: Where are the EMail Spam settings

Many thanks - I was logging in on the wrong account not the one with a working EMail. Thanks!