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What does this error message mean?

Richmondos
Interested
Posts: 2
Registered: ‎11-03-2020

What does this error message mean?

I keep getting this message: "An error occurred with the POP3 mail server. Mail server mail.plus.net responded: " when I send email. What does it mean and is my email being sent?

4 REPLIES 4
Mav
Moderator
Moderator
Posts: 21,652
Thanks: 4,452
Fixes: 504
Registered: ‎06-04-2007

Re: What does this error message mean?

What incoming port is being used? As far as I know it should be either 110 or 25.

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Richmondos
Interested
Posts: 2
Registered: ‎11-03-2020

Re: What does this error message mean?

Incoming is 110

Beyhive
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 43
Registered: ‎25-02-2019

Re: What does this error message mean?

Hi @Richmondos, welcome to the forum.

 

Could you please login to webmail on here and see if you can send and receive emails? What mail client are you using?

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 20,133
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: What does this error message mean?


@Mav wrote:

What incoming port is being used? As far as I know it should be either 110 or 25.


@Mav 

Port 25 is for SMTP (out going) connections.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.