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Webmail slowed to a snail crawl

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Rising Star
Posts: 52
Thanks: 12
Fixes: 1
Registered: ‎01-12-2017

Webmail slowed to a snail crawl

For the last two days the webmail has been dreadfully slow. I know that we are all in a mess but can something be done?

1 REPLY 1
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Superuser
Superuser
Posts: 15,526
Thanks: 6,167
Fixes: 41
Registered: ‎22-08-2007

Re: Webmail slowed to a snail crawl

Slow webmail

There is a known gremlin in the third party Round Cube webmail program which can cause delays in listing emails - see the end user mitigation post at the top of the Email board here. It somewhat appears that any sorting or filtering on a large mailbox cripples the performance of RC webmail, where as the 'basic' webmail program (Squirrel Mail) is not affected. Using Squirrel Mail can be an effective way of accessing a mail box which is running slow with RC.