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Webmail says I have 2452 emails?

FIXED
Erski76
Hooked
Posts: 6
Registered: ‎22-07-2023

Webmail says I have 2452 emails?

Webmail says I have 2452 emails, but only around 30 actually there? What do I need to do to correct this?

6 REPLIES 6
Townman
Superuser
Superuser
Posts: 23,290
Thanks: 9,781
Fixes: 162
Registered: ‎22-08-2007

Re: Webmail says I have 2452 emails?

Try again. Probably a server time out. In what sequence is the inbox sorted?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Erski76
Hooked
Posts: 6
Registered: ‎22-07-2023

Re: Webmail says I have 2452 emails?

Doesn't change if I log out/in, only inbox has anything in it, tried compacting etc. Not sure what the sequencing is you've asked about is?
Townman
Superuser
Superuser
Posts: 23,290
Thanks: 9,781
Fixes: 162
Registered: ‎22-08-2007

Re: Webmail says I have 2452 emails?

See https://community.plus.net/t5/Email/Standard-Webmail-Round-Cube-slow-performance-mitigation/td-p/166...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Erski76
Hooked
Posts: 6
Registered: ‎22-07-2023

Re: Webmail says I have 2452 emails?

Thanks, I've tried that now (it was already set to none, but saved it anyway), and nothing has changed.

Just so I'm clear, what I see is "Inbox (2449)" but the inbox itself only seems to have 40 emails within it.

Townman
Superuser
Superuser
Posts: 23,290
Thanks: 9,781
Fixes: 162
Registered: ‎22-08-2007

Re: Webmail says I have 2452 emails?

Fix
Is that just the first page?

The number next to the inbox folder is the unread count. The number of items (and page navigation) is shown bottom right.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Erski76
Hooked
Posts: 6
Registered: ‎22-07-2023

Re: Webmail says I have 2452 emails?

Oh. My. God.

How did I not notice that?

Thank you.