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Webmail page displaying weirdly

ChrisDancer
Dabbler
Posts: 23
Thanks: 7
Registered: 17-05-2016

Webmail page displaying weirdly

Has anybody ever had this with webmail? Sometimes on the inbox or message screen the page is totally scrambled with text overwritten. Here's a small sample of the top corner of what should be my inbox display. It does this on Firefox and Pale Moon (Windows XP 32-bit).

If I refresh once or twice it will go back to normal.

Overwritten text.jpg

4 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: Webmail page displaying weirdly

Looks like a javascript rendering issue. Do you have any plugins installed, and if so are you able to replicate the issue with them disabled?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

ChrisDancer
Dabbler
Posts: 23
Thanks: 7
Registered: 17-05-2016

Re: Webmail page displaying weirdly


Do you have any plugins installed

I thought it might be Javascript. I tried updating Java but that didn't do any good. I do have some plugins installed but it's going to take some time to work out if any of them are causing this problem because it doesn't always happen.

ChrisDancer
Dabbler
Posts: 23
Thanks: 7
Registered: 17-05-2016

Re: Webmail page displaying weirdly

I would point out that it does not do this on any other web page, only PN webmail.

Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: Webmail page displaying weirdly


ChrisDancer wrote:

Do you have any plugins installed

I thought it might be Javascript. I tried updating Java...

Java is not the same thing as Javascript.

... but that didn't do any good. I do have some plugins installed but it's going to take some time to work out if any of them are causing this problem because it doesn't always happen.


You could try running Firefox in safe mode for a while.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵