cancel
Showing results for 
Search instead for 
Did you mean: 

Webmail logon where is it?

FIXED
Highlighted
Aspiring Pro
Posts: 737
Thanks: 81
Registered: ‎16-01-2011

Webmail logon where is it?

Hello,

I have switched to Windows 10 and have a few issues regarding emails.

I can't seem to find an easy link to the Webmail logon page.

In the webmail video the presenter clicks on 'My Account' followed by 'Broadband, Phone & TV and is presented with the following...

 Webmail video.jpg

Then the presenter clicks on Email (Top Left) and & presented with the Webmail Login page.

 

But when I click on "My Account" and "Broadband, Phone & TV" all I get is Jason Manford waving his arms about.

Plusnet  welcome.JPG 

 

I've used Internet Explorer & Chrome browsers, both produce the same result.

3 REPLIES 3
Highlighted
Hero
Posts: 4,587
Thanks: 1,516
Fixes: 44
Registered: ‎24-02-2012

Re: Webmail logon where is it?

Fix

@christmas The easiest way, once you are logged into your account, is to scroll to the bottom of the page and click the 'Email' tab - NOT the 'find out more' banner, but the tab itself.

John
Highlighted
Aspiring Pro
Posts: 737
Thanks: 81
Registered: ‎16-01-2011

Re: Webmail logon where is it?

Thankyou very much for the rapid response.

I have a vague memory of there used to be an obvious 'Webmail' link at the top of the screen, without having to first log in to ones account.

 

What a pavlova.

 

Thanks again 

 

Highlighted
Hero
Posts: 4,587
Thanks: 1,516
Fixes: 44
Registered: ‎24-02-2012

Re: Webmail logon where is it?

I THINK that was on the old SMF forum software, retired some years ago. Although I don't use webmail (see your other topic), I have the the start page as a bookmark, which removes the need to go via the Account login route.

John