Webmail > Settings > Section selection odd behaviours
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Webmail > Settings > Section selection odd behaviours
12-08-2017 11:10 PM - edited 12-08-2017 11:12 PM
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The Settings -> Section page dies when switching from one section to another.
The spinning "Loading..." is seen for ages and / or selecting a different section does nothing. Page needs to be reloaded because all navigation options are non-functional.
Browser is Edge on Win10.
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Re: Webmail > Settings > Section selection odd behaviours
13-08-2017 12:00 AM
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It was doing this with Firefox on W10 too when switching between any mailbox/folder related selection. A page refresh and loading stop then allowed a further switch to one of the folder selections.
The problem appeared to clear for a while but is now back again. Googletagmanager seems prone to showing in the status bar when this occurs.
Re: Webmail > Settings > Section selection odd behaviours
17-08-2017 8:17 AM
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One for you?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Webmail > Settings > Section selection odd behaviours
17-08-2017 2:56 PM
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I wonder if this is related to our general email issue. I'm guessing that when each page loads it's asking the same infrastructure for the settings.
Is it intermittently breaking? Or all the time? (It's working fine for me right now)
Ex-Broadband Service Manager
Re: Webmail > Settings > Section selection odd behaviours
17-08-2017 9:23 PM
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This morning, circa 11am, navigating settings worked OK for me though my ability to load an Inbox with 2000 messages was intermittent. First time I tried the mailbox load completed telling me the mailbox was empty (though it contained one unread message )
This evening mailbox loading is OK including compacting. However navigating settings is broken.
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