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Webmail > Settings > Section selection odd behaviours

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Superuser
Superuser
Posts: 10,022
Thanks: 1,562
Fixes: 19
Registered: 22-08-2007

Webmail > Settings > Section selection odd behaviours

The Settings -> Section page dies when switching from one section to another.

The spinning "Loading..." is seen for ages and / or selecting a different section does nothing.  Page needs to be reloaded because all navigation options are non-functional.

Browser is Edge on Win10.

4 REPLIES
Superuser
Superuser
Posts: 8,961
Thanks: 453
Fixes: 38
Registered: 06-04-2007

Re: Webmail > Settings > Section selection odd behaviours

It was doing this with Firefox on W10 too when switching between any mailbox/folder related selection. A page refresh and loading stop then allowed a further switch to one of the folder selections.

The problem appeared to clear for a while but is now back again. Googletagmanager seems prone to showing in the status bar when this occurs.

David
Superuser
Superuser
Posts: 10,022
Thanks: 1,562
Fixes: 19
Registered: 22-08-2007

Re: Webmail > Settings > Section selection odd behaviours

Community Gaffer
Community Gaffer
Posts: 4,917
Thanks: 190
Fixes: 4
Registered: 04-04-2007

Re: Webmail > Settings > Section selection odd behaviours

I wonder if this is related to our general email issue.  I'm guessing that when each page loads it's asking the same infrastructure for the settings.  

 

Is it intermittently breaking?  Or all the time?  (It's working fine for me right now)

Superuser
Superuser
Posts: 8,961
Thanks: 453
Fixes: 38
Registered: 06-04-2007

Re: Webmail > Settings > Section selection odd behaviours

This morning, circa 11am, navigating settings worked OK for me though my ability to load an Inbox with 2000 messages was intermittent. First time I tried the mailbox load completed telling me the mailbox was empty (though it contained one unread message Funny )

This evening mailbox loading is OK including compacting. However navigating settings is broken. Sad

David