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Webmail down?

t72bogie
Grafter
Posts: 40
Thanks: 12
Registered: ‎05-05-2017

Webmail down?

Anyone else having webmail issues ?

 

I cannot resolve the webmail site, all my other internet access is fine

 

thanks

5 REPLIES 5
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,370
Fixes: 75
Registered: ‎06-04-2007

Re: Webmail down?

Webmail is working OK for me. If DNS can't resolve the site you could try flushing the DNS cache then an nslookup and/or tracert , eg

C:\Users\main>ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.

C:\Users\main>nslookup webmail.plus.net
Server:  dsldevice.lan
Address:  fe80::9e97:26ff:fe94:acb8
Non-authoritative answer:
Name:    webmail.plus.net
Addresses:  212.159.9.164
            212.159.8.164

 

David
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,932
Thanks: 9,574
Fixes: 1,513
Registered: ‎21-04-2017

Re: Webmail down?

Can you do a traceroute to webmail.plus.net?

Open up the command prompt (click Start then type cmd in the search box)

When it's opened, type tracert webmail.plus.net


Post up the results here.

Cheers.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
t72bogie
Grafter
Posts: 40
Thanks: 12
Registered: ‎05-05-2017

Re: Webmail down?

strange, its back this morning, and super responsive

 

thanks anyway !

cheers

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,932
Thanks: 9,574
Fixes: 1,513
Registered: ‎21-04-2017

Re: Webmail down?

I’m glad to hear that! Smiley
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
drj
Aspiring Pro
Posts: 1,118
Thanks: 45
Fixes: 1
Registered: ‎30-03-2011

Re: Webmail down?

I can't find the previous Problems with Webmail topic - has it been deleted?

 

Webmail is dreadful this morning - does this give any clues?

 

EDIT - deleted - topic found via a link in another closed topic

 

https://community.plus.net/t5/Email/Problems-with-Webmail/m-p/1505890#M22138 .