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Webmail down?

t72bogie
Dabbler
Posts: 13
Thanks: 2
Registered: 05-05-2017

Webmail down?

Anyone else having webmail issues ?

 

I cannot resolve the webmail site, all my other internet access is fine

 

thanks

5 REPLIES
Superuser
Superuser
Posts: 9,511
Thanks: 861
Fixes: 53
Registered: 06-04-2007

Re: Webmail down?

Webmail is working OK for me. If DNS can't resolve the site you could try flushing the DNS cache then an nslookup and/or tracert , eg

C:\Users\main>ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.

C:\Users\main>nslookup webmail.plus.net
Server:  dsldevice.lan
Address:  fe80::9e97:26ff:fe94:acb8
Non-authoritative answer:
Name:    webmail.plus.net
Addresses:  212.159.9.164
            212.159.8.164

 

David
Plusnet Help Team
Plusnet Help Team
Posts: 7,183
Thanks: 2,033
Fixes: 359
Registered: 21-04-2017

Re: Webmail down?

Can you do a traceroute to webmail.plus.net?

Open up the command prompt (click Start then type cmd in the search box)

When it's opened, type tracert webmail.plus.net


Post up the results here.

Cheers.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
t72bogie
Dabbler
Posts: 13
Thanks: 2
Registered: 05-05-2017

Re: Webmail down?

strange, its back this morning, and super responsive

 

thanks anyway !

cheers

 

Plusnet Help Team
Plusnet Help Team
Posts: 7,183
Thanks: 2,033
Fixes: 359
Registered: 21-04-2017

Re: Webmail down?

I’m glad to hear that! Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
drj
Aspiring Pro
Posts: 1,099
Thanks: 43
Fixes: 1
Registered: 30-03-2011

Re: Webmail down?

I can't find the previous Problems with Webmail topic - has it been deleted?

 

Webmail is dreadful this morning - does this give any clues?

 

EDIT - deleted - topic found via a link in another closed topic

 

https://community.plus.net/t5/Email/Problems-with-Webmail/m-p/1505890#M22138 .