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Webmail down?

maranello
Pro
Posts: 1,060
Thanks: 107
Fixes: 1
Registered: ‎11-01-2008

Webmail down?

Tried to access Webmail at various times since 10:00am today.
All I get is the message
ERROR: Connection dropped by IMAP server.
My other car isn't a Ferrari
16 REPLIES
anthonyg
Grafter
Posts: 32
Thanks: 2
Registered: ‎03-06-2010

Re: Webmail down?

same for me.
Community Veteran
Posts: 2,324
Registered: ‎01-08-2007

Re: Webmail down?

Yep - same for me.  These forums are also going extremely slow too.  Maybe some server issues at PN?
Community Veteran
Posts: 26,739
Thanks: 952
Fixes: 10
Registered: ‎10-04-2007

Re: Webmail down?

http://community.plus.net/forum/index.php/topic,86554.0.html
jelv (a.k.a Spoon Whittler)
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Dancer2
Dabbler
Posts: 20
Thanks: 2
Registered: ‎26-11-2009

Re: Webmail down?

Same for me TOO!!!  Spent All Morning trying to get on Webmail... Cry
Dot.
Dancer2
Dabbler
Posts: 20
Thanks: 2
Registered: ‎26-11-2009

Re: Webmail down?

Quote from: Dancer2
Same for me TOO!!!  Spent All Morning trying to get on Webmail... Cry
Dot.

As from 13-07..Email still down.Huh
Dot.
Community Veteran
Posts: 2,324
Registered: ‎01-08-2007

Re: Webmail down?

Its been down for a while.  Perhaps a holding or temporary page would be better than letting people log in (or attempt to) and receive an error - just remove the holding page when its fixed?
Im sure it will be back up soon - just as long as mails arent lost then it should be ok.  Is it affecting access via pop3 from a non PN connection?  (before I go to the trouble of setting one up)
Community Gaffer
Community Gaffer
Posts: 13,534
Thanks: 1,240
Fixes: 100
Registered: ‎04-04-2007

Re: Webmail down?

No email should be lost guys and we're working as hard as we can to restore service. FWIW, POP3/IMAP access via a standalone mail client should still be possible.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Webmail down?

I dont seem to have a problem via Thunderbird IMAP
Community Veteran
Posts: 18,860
Thanks: 283
Registered: ‎12-08-2007

Re: Webmail down?

It's back working again.
Community Veteran
Posts: 2,324
Registered: ‎01-08-2007

Re: Webmail down?

They must have just fixed it for a few, as mine certainly isnt working again yet.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Webmail down?

working but very very slow
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Dancer2
Dabbler
Posts: 20
Thanks: 2
Registered: ‎26-11-2009

Re: Webmail down?

Tried Webmail..seemed fine but down again now. Angry
Dot.
Community Veteran
Posts: 1,201
Thanks: 29
Registered: ‎01-08-2007

Re: Webmail down?

Still sluggish this morning and I got the error message on one of my addresses to start with.
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Community Gaffer
Community Gaffer
Posts: 13,534
Thanks: 1,240
Fixes: 100
Registered: ‎04-04-2007

Re: Webmail down?

How is it now?
We had to temporarily disable POP3 on Madasafish as it was impacting access to Webmail, we turned it on again briefly a short while ago but the same thing started happening. It's off again now so the errors should have stopped (it was a similar situation yesterday evening Dancer2).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵