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Webmail and Re Captcha V1 is shut down message

FIXED
LifeonMars
Seasoned Pro
Posts: 406
Thanks: 136
Fixes: 12
Registered: ‎07-04-2016

Webmail and Re Captcha V1 is shut down message

It looks like plusnet need to update there captcha as I am getting this message on trying to enter my password on webmail

2 REPLIES 2
RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Webmail and Re Captcha V1 is shut down message

Fix

 

Hi @LifeonMars

 

Thanks for bringing this to our attention.

 

We're currently aware of the issue with Captcha and investigating it via Task IMT-559

 

Best wishes,

 

Dave

 

Moderator's note by Adie (Dvorak) removed rogue link

Townman
Superuser
Superuser
Posts: 19,729
Thanks: 8,063
Fixes: 94
Registered: ‎22-08-2007

Re: Webmail and Re Captcha V1 is shut down message

@LifeonMars,

Leave it for an hour after which the demand for the CAPTCHA goes away.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.