Webmail Attachments
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Webmail Attachments
07-01-2016 11:59 AM
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Re: Webmail Attachments
07-01-2016 1:43 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Webmail Attachments
07-01-2016 8:26 PM
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Ed
Re: Webmail Attachments
07-01-2016 8:54 PM
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Boz
Re: Webmail Attachments
08-01-2016 8:50 PM
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Ed
Re: Webmail Attachments
09-01-2016 9:39 AM
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Boz
Re: Webmail Attachments
09-01-2016 11:26 AM
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The problem being described here is purely a browser implementation issue, not the third party web mail application used by PlusNET. If it works in IE and not in Firefox (or indeed other browsers) then those browsers have some common failure to implement the HTML which works elsewhere.
So which browser are you using, on what platform and do you have pop-ups blocked?
...thinking of which Edith's problem could be down to her Firefox configuration having pop-ups blocked.
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Re: Webmail Attachments
10-01-2016 7:47 PM
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What you’re saying is that some web browsers, sitting in the background, will randomly decide to break the link to my system just for devilment. Is this logical?
Boz
Re: Webmail Attachments
10-01-2016 11:58 PM
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When you attempt to add an attachment to an email being created in webmail your browser running on your PC opens up a dialogue to locate the file you want to attach. How that functionality works (or fails) is down to your browser, not webmail.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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