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WebMail changed?

gofaster
Rising Star
Posts: 364
Thanks: 11
Registered: 01-08-2007

WebMail changed?

Has WebMail been changed? I seem to be missing the option to toggle selections in the message list.
My normal way of working is to read through all the messages and then tick the few I want to keep, "toggle selection" and then hit delete.
Also, I have noticed that occasionally (I haven't been able to identify a pattern) when I select the last unread message the message is displayed but the Previous/Next links are not active, despite there being other messages in the folder.
8 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: WebMail changed?

Checked your first problem with Firefox and can't replicate it
Moderator
Moderator
Posts: 26,282
Thanks: 1,390
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Registered: 14-04-2007

Re: WebMail changed?

'Toggle All' is there which does as you need in your first problem.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: WebMail changed?

Sounds like the usual troubleshooting needed... Clear cookies / cache, try an alternate browser, switch it off and on again, etc. etc. Smiley
gofaster
Rising Star
Posts: 364
Thanks: 11
Registered: 01-08-2007

Re: WebMail changed?

Weird. Instead of the "Toggle All" I had "Select All" showing. I signed-off and back on again and it magically changed back to Toggle All  Huh
But that won't wash with my other problem, because I know that just quitting the message and selecting it again will (9 times out of 10) bring the Previous/Next links back to life.
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: WebMail changed?

Can you get us a screenshot of the problem?
gofaster
Rising Star
Posts: 364
Thanks: 11
Registered: 01-08-2007

Re: WebMail changed?

I've narrowed this down a bit. It only happens on the first message I view after signing in - but not every time.
I just reproduced the problem. I signed in and selected the 3rd message from a list of 4. The Previous/Next links were inactive - just plain text. I viewed the source of the page and saw:
<small>Previous&nbsp;|&nbsp;Next</small></td>
<td align="right" width="33%" nowrap>

I then went back to the message list, selected the same message and this time the Previous/Next links were active
<small><a href="/src/read_body.php?passed_id=28687&amp;mailbox=INBOX&amp;sort=0&amp;startMessage=1&amp;show_more=0">Previous</a>&nbsp;|&nbsp;<a href="/src/read_body.php?passed_id=28630&amp;mailbox=INBOX&amp;sort=0&amp;startMessage=1&amp;show_more=0">Next</a></small></td>
<td align="right" width="33%" nowrap>

By signing out and back in again I can recreate this problem 50% of the time.
In case it has any bearing I am using Firefox 3.6.6 on Win XP
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: WebMail changed?

Thanks for that, I've reported this to our Development Team with reference 62722. As it's a low priority problem, I can't give an eta for the fix, but it's in the pipeline now.
Community Gaffer
Community Gaffer
Posts: 13,152
Thanks: 926
Fixes: 77
Registered: 04-04-2007

Re: WebMail changed?

Quote from: gofaster
I just reproduced the problem. I signed in and selected the 3rd message from a list of 4. The Previous/Next links were inactive - just plain text.

We're hoping to roll out a fix for this tomorrow morning.

Bob Pullen
Plusnet Product Team
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