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Web mail

stathe
Rising Star
Posts: 718
Thanks: 24
Fixes: 1
Registered: ‎30-07-2007

Web mail

How can I use the webmail as it seems to fail to log in when I try 

5 REPLIES 5
bazzer
Pro
Posts: 373
Thanks: 181
Registered: ‎10-12-2010

Re: Web mail

It's not fault.

Webmail has been on dead legs for years. Don't expect it to be improved.

Check out a thread I created in 2016 when I first experienced problems. It's still existing today and, between that and a similar thread that it was merged with, has over 130 pages of comments.

Webmail is an absolute joke, I have been trying to delete emails for days, yet I receive error messages each time I attempt to do so.

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Web mail

Hiya @stathe, I am sorry for the issues using webmail. In the meantime I would advise using a mail client.

 

You can find guides on how to set up your emails on an email client here and how IMAP works here:
https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/


 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
bazzer
Pro
Posts: 373
Thanks: 181
Registered: ‎10-12-2010

Re: Web mail

@LaurenB How about sorting out webmail or explaining why PN refuse to do so?

Some of us need webmail, in addition to email clients.

smallblueplanet
Rising Star
Posts: 77
Thanks: 12
Registered: ‎23-01-2019

Re: Web mail

That is a joke reply surely, use an email client?! 

I've been trying that for the past few days and getting nothing! 

Webmail is the ONLY way I can see my emails, but I can't login most of the time, nor get anything but the headers loaded the rest of the time!

bazzer
Pro
Posts: 373
Thanks: 181
Registered: ‎10-12-2010

Re: Web mail

They're an utter joke.

If only I could access my emails long enough to change them all to another address, I would do.

It's want they want. But I will also move my broadband as well.

Over twenty years as a customer, it means nothing to them.