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Web mail playing up again

dvvrue95
Grafter
Posts: 132
Registered: 17-08-2007

Web mail playing up again

Having "invalid or expired session messages" when trying to access and manage emails!

11 REPLIES
Moderator
Moderator
Posts: 18,074
Thanks: 2,616
Fixes: 192
Registered: 06-04-2007

Re: Web mail playing up again

It's likely to related to the issues reported here.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Web mail playing up again

Let us know if there's still issues, they should be resolved now

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
dvvrue95
Grafter
Posts: 132
Registered: 17-08-2007

Re: Web mail playing up again

Hi MattyC,

 

still having same problems logging into webmail.

 

Ian

Moderator
Moderator
Posts: 18,074
Thanks: 2,616
Fixes: 192
Registered: 06-04-2007

Re: Web mail playing up again

Same here both with Webmail Plus and Squirrel Mail.

 

Edit: Connection timed out

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

kdiment
Rising Star
Posts: 217
Thanks: 23
Registered: 30-06-2007

Re: Web mail playing up again

Yes, mail.plus.net still timing out.

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Web mail playing up again

I'll feed this back, it's seems that more than I expected are still having issues

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Moderator
Moderator
Posts: 18,074
Thanks: 2,616
Fixes: 192
Registered: 06-04-2007

Re: Web mail playing up again

Seems OK again with both Webplus and Squirrelmail.

 

Only issue I have is that the Login button in FF (latest version) remains greyed out but ok in Chrome.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Web mail playing up again

It's been re-raised and it's being looked into. For my colleagues, the ID is 94244.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
cjags
Rising Star
Posts: 423
Thanks: 9
Fixes: 1
Registered: 31-08-2007

Re: Web mail playing up again

Neither Plusnet portal or webmail are working for me (still) and the Plusnet community pages take a very long time to load.

 

cjags
Rising Star
Posts: 423
Thanks: 9
Fixes: 1
Registered: 31-08-2007

Re: Web mail playing up again

Looks like it has just burst into life.

RobDickson
Grafter
Posts: 633
Thanks: 2
Registered: 06-08-2007

Re: Web mail playing up again

Let's hope it stays that way this time! According to the service status page, email has been OK for 36 days.