Viewing PlusNet webmail on Android
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Viewing PlusNet webmail on Android
21-06-2015 11:48 AM
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I have no problem viewing an index my emails, but cannot actually view the content. So, effectively, I know who has sent me an email, but can't actually do anything about it from that device.
- I cannot open an email from the index!
- Also, the checkbox for displaying a preview always seems to be greyed out, even when an email is highlighted in the index and I cannot activate it, so I can never see a preview!
- Somehow, I managed to mess up the column widths - I now have a ridiculously wide column displaying the folders and a column for displaying the content of those folders that is just about wide enough to view the email title sensibly. How it got into that situation, I have no idea! I know that on a PC/laptop, it is simply click and drag the column dividers, but that doesn't work on an android (or, at least, I can't get it to work!)
Can anybody help me please?
Re: Viewing PlusNet webmail on Android
21-06-2015 7:04 PM
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Using a desktop running linux & firefox plusnet web mail works fine but using a tablet it's a different story. No problem using GMail on a tablet so why plusnet webmail is a problem I have no idea.
Hopefully someone can advise us both further on this matter.
Re: Viewing PlusNet webmail on Android
21-06-2015 9:36 PM
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Re: Viewing PlusNet webmail on Android
22-06-2015 10:54 AM
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The Basic Webmail is a bit more friendly on small screen devices, but still somewhat cumbersome..
Another option I've seen, but haven't tried is a Roundcube Webmail App, one initial thought is that you'll have to add the _host parameter to the URL (e.g. http://webmail.plus.net/?_host=Plusnet).
Re: Viewing PlusNet webmail on Android
22-06-2015 11:32 AM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Viewing PlusNet webmail on Android
22-06-2015 1:22 PM
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Quote from: philwakely - Somehow, I managed to mess up the column widths - I now have a ridiculously wide column displaying the folders and a column for displaying the content of those folders that is just about wide enough to view the email title sensibly. How it got into that situation, I have no idea! I know that on a PC/laptop, it is simply click and drag the column dividers, but that doesn't work on an android (or, at least, I can't get it to work!)
Clearing your browser cache/cookies etc. might restore things to their original glory (?).
As others have alluded to, you might have more luck with the Basic Webmail interface. Until Roundcube becomes responsive (assuming of course, we continue using it), I can't see there being any change to how things work currently.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Viewing PlusNet webmail on Android
18-02-2016 5:04 PM
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Has anybody found a solution?
Re: Viewing PlusNet webmail on Android
18-02-2016 5:42 PM
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