Update on Plusnet email migration to Greenby

[#1]

The migration date doesn't seem to mean much and it appears no-one at Plus or Greenby can tell you when your migration will actually take place (or not, if you're opted out).

It was 4 weeks from the specified date before we were actually migrated and it was pointed out to me that the message said migration was "from" the date given. But no end date was specified. Fortunately we had minimal problems in the grans scheme of things (800+ messages to re-process is better than losing them, random changes to the appearance of folders in webmail, initially unable to login to our 'primary' mailbox through webmail) though there are some days when mail seems particularly ropey (like today) when we can't connect reliably to our mailboxes.

[#2]

My Greenby email has gone down again ! Outlook fails to connect and if I go into Greenby dashboard and look at my email accounts they have all disappeared ! Been working on/off since December, regularly getting sync issues or claims that the password is incorrect even though I haven't changed it. Now I can't get any thing and neither can the 2 other email accounts under my service. This is causing me significant issue now, what is going on here and do Plusnet actually care  ?

[#3]

Mines been up and down again all weekend. I did log a ticket with greenby who suggested I would see outages whilst the migration is ongoing. This was after I had received the E-mail saying my account had been fully migrated, so I take from that that when ever they migrate a batch of users everyone else will see issues.

[#4]

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@r00ny wrote:

 received the E-mail saying my account had been fully migrated, so I take from that that when ever they migrate a batch of users everyone else will see issues.

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That certainly seems to be the case as I seem to have problems mostly on Sunday/Monday. Though all seemed stable during the holidays ...