Unreliable email addresses?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Unreliable email addresses?
Unreliable email addresses?
25-09-2013 11:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It might be a machine problem but it has never been a trouble before. Any ideas?
Re: Unreliable email addresses?
25-09-2013 4:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not sure if these drops that are showing are you disconnecting the router? It looks like they're manual disconnections from our logs, but seeing them on a graph there's a few too many there for comfort - perhaps that was it?
<img src="http://community.plus.net/visualradius/generated/image1380123950810.png"/>
EDIT: To clarify (sorry) I was wondering if the line was dropping when trying to send the email, thus meaning part of the headers weren't sent and leading to the error - I suggest this because we've seen faults that look like authentication issues with incorrect username and password actually being caused by line drops while the router is attempting to connect. I wondered if this could be something similar.
Re: Unreliable email addresses?
25-09-2013 4:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Was it an email bounce back from their server or a warning from your client program? In the case of bounce back it in all probability was a temporary issue with the recipient's mail server.
Re: Unreliable email addresses?
26-09-2013 3:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However I am shocked at the apparent density of drop-outs shown in your log. I have had some electricity cuts by the supply company for maintenance lasting some hours recently and have been monitoring my line speed and S/N ratios daily to see if they have suffered. These have shown some adverse effects in that speeds and ratios have been going up and down like a fiddler's elbow but not to a drastic degree. I half expected to have to go through a 10 day retraining period each time but there is no sign of that. When I have time I will post my figures for the time span of your log to see if there is any correlation that you can see. Sadly my observations may not fit the pattern of drops.
Re: Unreliable email addresses?
28-09-2013 1:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Herewith some figures from my N.Belkin router to chew over:-
Date/Time Line speed S/N ratio
20/09/13 14.24 6016Kb 11db
21/09/13 Not measured.
22/09/13 11.19 5600Kb 13db
23/09/13 17.34 4064Kb 15db
24/09/13 11.07 5152Kb 12db
25/09/13 10.59 4768Kb 13db
Today,
28/09/13 13.20 6176Kb 12db (has been for a day or two)
Your log shows the last power cut from 09.30 to 13.55 on 20/09/13, presumably our exchange may have been affected by it. The array of frequent disconnections after the cut suggest that something did not work as well as before. I certainly was nowhere near the keyboard at near midnight on 21/22 (in bed and asleep!). I wonder what subsequent logs show? It looked as though an improvement may have taken place.
I have not had any disrupted outgoing emails since starting this thread.
Re: Unreliable email addresses?
04-10-2013 10:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unreliable email addresses?
05-10-2013 11:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Adam gave me an update like yours in Routers as well. I started a fresh thread there because I thought that I had drifted off topic here. Perhaps it would be as well to stick to that one right now.
My line speed and SNR have been remarkably stable over this period so far (see figures in #4).. I wonder if they (BT) have found a fault, shot DM driver or something? In the past SNR has been as low as 9db with speeds in the 6000K region (not often) but speed and SNR have also been very turbulent as well for months.
Re: Unreliable email addresses?
18-10-2013 11:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I cannot find Adam's post now so have come back here!
It seems that all has gone very well with my connection at last. The line speed and noise margin have been steady as a rock for weeks now, 6720Kb and 11 dbs. I presume that the log does not have much in the way of drops on it. Do you agree? BTO must have done something very good, my connection has never been as good in something like 8 year's duration.
Re: Unreliable email addresses?
18-10-2013 12:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unreliable email addresses?
18-10-2013 3:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It is strange that the few drops are all in the early morning. Any clues about these or are they just down to BT activity?
Re: Unreliable email addresses?
18-10-2013 5:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unreliable email addresses?
18-10-2013 6:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Bob The drops on the [...] 13th could have been BT maintenance given the time of night and disconnection reason.
Unlikely - the regular overnight BT maintenance doesn't happen on weekend nights.
Re: Unreliable email addresses?
20-10-2013 12:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Unreliable email addresses?
21-10-2013 11:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
02:28 08/Oct/2013 unknown (Service unavailable)
01:15 13/Oct/2013 unknown (Termination by server side (NAS) Modem)
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unreliable email addresses?
22-10-2013 12:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page