Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Undelivered Mail Returned to Sender - hotmail
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Undelivered Mail Returned to Sender - hotmail
Undelivered Mail Returned to Sender - hotmail
02-03-2016 6:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm getting the following message posting to a hotmail account via outlook. My ISP is plusnet, and my domain and its associated email is hosted at fasthosts.
The message seems to be indicating that the email cannot be received by somebody (who - fasthosts ? hotmail ?) because part of plusnet's network is blacklisted - is my reading correct and what can I do about it. The hotmail address is a valid one, as I don't have problems with email sent to it from gmail
This is the mail system at host cust-smtp-auth3.fasthosts.net.uk.
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
<XXXXXXXXX@hotmail.co.uk>: host mx2.hotmail.com[65.55.92.152] said: 550
SC-001 (SNT004-MC2F16) Unfortunately, messages from 213.171.216.60 weren't
sent. Please contact your Internet service provider since part of their
network is on our block list. You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
FROM command)
The message seems to be indicating that the email cannot be received by somebody (who - fasthosts ? hotmail ?) because part of plusnet's network is blacklisted - is my reading correct and what can I do about it. The hotmail address is a valid one, as I don't have problems with email sent to it from gmail
This is the mail system at host cust-smtp-auth3.fasthosts.net.uk.
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
<XXXXXXXXX@hotmail.co.uk>: host mx2.hotmail.com[65.55.92.152] said: 550
SC-001 (SNT004-MC2F16) Unfortunately, messages from 213.171.216.60 weren't
sent. Please contact your Internet service provider since part of their
network is on our block list. You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
FROM command)
Message 1 of 3
(1,798 Views)
2 REPLIES 2
Re: Undelivered Mail Returned to Sender - hotmail
02-03-2016 6:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That IP address is Fasthosts so you need to take it up with them not Plusnet https://help.fasthosts.co.uk/app/community/questions/detail/qid/84/~/emails-to-hotmail-being-rejecte...
Message 2 of 3
(1,320 Views)
Re: Undelivered Mail Returned to Sender - hotmail
02-03-2016 7:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yep, it's Hotmail refusing messages from Fashosts' SMTP server. Fasthosts' server is on at least 5 blacklists from what I can tell.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 3
(1,320 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Undelivered Mail Returned to Sender - hotmail