Unarchive mailbox
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on 04-06-2020 4:37 PM - last edited on 08-06-2020 3:59 PM by Strat
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Hi,
Pleases can you unarchive the mailbox belonging to username [Removed]. It's for my 85-year-old mother who didn't realise what she was getting with the FUP emails. She desperately needs one of the emails in the archive. I'll help her to delete the large emails when it's back up and running.
Thanks
Moderator's note by Dick (Strat): Personal information removed from a public forum (to an area that staff can see).
Fixed! Go to the fix.
Re: Unarchive mailbox
05-06-2020 6:45 PM
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Can anyone help please?
Re: Unarchive mailbox
08-06-2020 3:55 PM
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Superuser citation
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
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08-06-2020 5:20 PM
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Thanks for getting in touch @nelly111s
Apologies for the delayed response here.
I've now started the unarchive process so they should be back with you some time soon.
The requests are processed in a batch, every 30 minutes. Please note it may take some time to restore the mail, especially if the mailbox was very large.
I hope this helps.
Re: Unarchive mailbox
08-06-2020 9:37 PM
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Many thanks. I'll let my mum know and I'll delete some of her mail for her, too.
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