Unable to send emails

[#1]

@bobpullen  OK Bob, Thanks for your time and input on this...

For me, as mentioned in the intro... it`s not a "must do now" can`t send emails, thing... as someone mentioned I can change the "from" or "send" address, or simply start a new outgoing email from my gmail address,  but the system is supposed to be "simple" to operate, by just clicking "Reply to sender" and all should be hunky dory,..

Will consider this thread to be 

"PENDING FURTHER INVESTIGATION!" 

for the time being. and await an update from you, or whoever, clears up the problem

Thanks again for all the input and help/suggestions offered by all contributors.

[#2]

I've raised a NetOps task (ref: INFOPS-81625) and will let you know what they say.

[#3]

@Gandalf  Thank you

[#4]

@shutter

You okay for NetOps to change your mailbox password to try to replicate the problem? 

[#5]

@Gandalf  Yes... ok... no problem..

[#6]

Awesome thanks @shutter

So you can easily change your password back afterwards using the forgot password tool without needing to ring us, I'd recommend changing your email address to a non-Plusnet address in your account Here

[#7]

@Gandalf  Good Morning. !   something happend last night ! . Got an email saying welcome to Plusnet email. Checked the sending on my original PN email address and all working as it should do.

Thank you for your assistance

Have a nice day

[#8 · Accepted solution]

Morning @shutter

Awesome, glad to see that! From what I can see we’ve done some work on your account type last night. 

Let us know if there’s anything else you’d need help with.

Have a good day as well.