Unable to send emails
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- Re: Unable to send emails
Re: Unable to send emails
18-12-2012 1:27 PM
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Re: Unable to send emails
18-12-2012 4:05 PM
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One of our networks guys is looking through the logs from yesterday to see if we can find anything that coincides with the error message you mention above (at 13:48). I'll update as soon as we know if he's been able to find anything.
Hope you don't mind if we look at that before checking on the issues with viewing emails?
Re: Unable to send emails
18-12-2012 4:13 PM
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Re: Unable to send emails
18-12-2012 4:26 PM
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Quote from: drj I've just been reading a series of emails and suddenly I get "Could not load message from server." - on six successive emails. Is this possibly connected? Worked after refreshing the message list.
That's the problem I mentioned many moons ago, and appears related to the server side cache being reset and the browser side objects not noticing.
https://community.plus.net/forum/index.php/topic,104326.0.html
Re: Unable to send emails
18-12-2012 6:09 PM
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For the record the Send problem has just occurred again - 6.07pm - the usual "-1" message. EDIT - tried again at 6.14pm and it went immediately.
Re: Unable to send emails
19-12-2012 9:45 AM
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UPDATE - saved to drafts then sent again at 9.48am - successfully this time.
Re: Unable to send emails
20-12-2012 10:39 AM
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I meant to ask you this before, but do you have the same problem when using Plusnet's Webmail ?
Boz
Re: Unable to send emails
20-12-2012 2:32 PM
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Re: Unable to send emails
20-12-2012 3:04 PM
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Quote from: drj Sorry but you appear to have missed the point
Apologies - it was this comment from an earlier post of yours that made me think you were using Roundcube Webmail.
"Thing is, I like Roundcube so much that I've stopped using Outlook Express after more than ten years - I still download every few days but most emails are now sent from Roundcube... "
Boz
Re: Unable to send emails
20-12-2012 3:14 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Unable to send emails
20-12-2012 6:14 PM
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Quote from: Boz
Quote from: drj Sorry but you appear to have missed the point
Apologies - it was this comment from an earlier post of yours that made me think you were using Roundcube Webmail.
"Thing is, I like Roundcube so much that I've stopped using Outlook Express after more than ten years - I still download every few days but most emails are now sent from Roundcube... "
Boz
I am using Plusnet webmail in the Roundcube version - I used to use the Squirrelcube version but switched a long time ago when invited onto the Roundcube trial - and of course the latter is now the default.
Re: Unable to send emails
20-12-2012 6:15 PM
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Boz
Re: Unable to send emails
28-12-2012 6:17 PM
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Currently on the laptop and vodafone mobile broadband
UPDATE - after repeated attempts it eventually went at 18.22
Re: Unable to send emails
02-01-2013 5:43 PM
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Cant send email when using webmail
Where spraxyt has responded thus:
Quote from: spraxyt You should not be using beta webmail now. Roundcube became the standard webmail offering last April and is accessed at https://webmail.plus.net/. Is it this one or its old beta implementation that fails for you?
I've just tried sending from webmail (Roundcube) and it worked OK - admittedly a sample of one.
Since I have been using Roundcube since before the switchover my shortcut is set to https://betawebmail.plus.net/
So are we saying that the problems I've been having for months are all due to me using the wrong URL?
I will now reset my shortcut to see if the problem goes away.
Re: Unable to send emails
02-01-2013 7:10 PM
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It will be interesting to see if the problem does go away using the production servers.
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