Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Unable to send emails
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Unable to send emails
Unable to send emails
06-03-2012 3:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
I've just noticed that I am currently unable to send emails - the error message I get on all my accounts is this:
I've changed nothing on my laptop or router recently, can you help?
I've just noticed that I am currently unable to send emails - the error message I get on all my accounts is this:
Quote An unknown error has occurred. Subject 'test', Account: 'Nick@plus.net', Server: 'relay.plus.net', Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server ...), connect error 10061', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
I've changed nothing on my laptop or router recently, can you help?
Message 1 of 5
(4,073 Views)
4 REPLIES 4
Re: Unable to send emails
06-03-2012 4:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like your virus protection might be playing up. Disable that and try again.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 5
(660 Views)
Re: Unable to send emails
06-03-2012 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
HI rammie1976,
You need to check your settings as your email address won't be nick@plus.net it will be in the format of name@username.plus.com
Jojo
You need to check your settings as your email address won't be nick@plus.net it will be in the format of name@username.plus.com
Jojo
Message 3 of 5
(660 Views)
Re: Unable to send emails
06-03-2012 4:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's the name of the email account - so I recognise it. Thanks anyway, a couple of reboots of the laptop seem to have sorted it, must just have been a gremlin.
But thanks jelv I'll check out Avast too.
dick:quote
But thanks jelv I'll check out Avast too.
dick:quote
Message 4 of 5
(660 Views)
Re: Unable to send emails
07-03-2012 9:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
I've found avast! to be getting a lot more intrusive since its more recent updates, and have moved to MSE (Microsoft security essentials) - might be worth a look, it's extremely light on resources and doesn't bother you for updates etc in intrusive ways (the icon in the system tray near the clock turns orange when it needs some attention, but other than that it doesn't bother you )
Just thought it might be worth looking at, though if you've got the paid version of avast! it's probably worth seeing out the contract.
I've found avast! to be getting a lot more intrusive since its more recent updates, and have moved to MSE (Microsoft security essentials) - might be worth a look, it's extremely light on resources and doesn't bother you for updates etc in intrusive ways (the icon in the system tray near the clock turns orange when it needs some attention, but other than that it doesn't bother you )
Just thought it might be worth looking at, though if you've got the paid version of avast! it's probably worth seeing out the contract.
Message 5 of 5
(660 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page