Unable to send emails
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Unable to send emails
Unable to send emails
19-06-2019 1:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
connects fine
will not send
no changes
worked 1718 2019 6 18
failed sometime later and next day
nothing changed
plusnet status web page claims all working
Re: Unable to send emails
19-06-2019 10:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is it working now?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Unable to send emails
19-06-2019 12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Did you get a particular error message?
If it's still an issue can you let us know whether it was an issue with trying to send messages through webmail or was it using a client like Outlook or Windows Live?
Re: Unable to send emails
19-06-2019 1:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
See messages 6 & 7 in this thread: https://community.plus.net/t5/Email/Problem-with-SMTP-POP-servers/m-p/1648938#M28274
Re: Unable to send emails
19-06-2019 3:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Effectively timeout on relay.plus.net, now working although tech help insisted I had changed all my settings for all my different domains and emails in use. Long time wasted on phone (twice) trying to find someone to understand problem (unsuccessfully).
Oddly webmail and squirrel mail worked, displays differently although both seem to be your webmail option, possibly different browsers.
Re: Unable to send emails
19-06-2019 4:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @nakedphil,
I'm glad to hear that the timeout is no longer occurring and please accept my apologies for your time wasted on the phone.
Was there any specific change that corrected the issue or did the problem correct itself? If the issue reoccurs, let us know and include the mail client so we can investigate the matter further.
Thank you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page