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Unable to send emails to Plus

challii
Newbie
Posts: 3
Registered: 30-07-2012

Unable to send emails to Plus

Hi,

Although I am a Plus customer I am writing this as an affected business.

We are a large online retailer and send our invoices by email to customers. These are getting rejected by Plus's mail servers.

 

avasin18.plus.net Remote Server returned '552 Spam Message Rejected '

 

I have the whole headers of the rejected emails, but won't post them here due to data protection. Who can we speak to at Plus in order to work out why these are getting incorrectly marked as spam?

 

Many thanks,