Unable to send emails over mobile wifi hotspot
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- Re: Unable to send emails over mobile wifi hotspot
Unable to send emails over mobile wifi hotspot
04-05-2015 10:08 PM
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I have a frustrating problem in that I often need to use my mobile to create a wifi hotspot for accessing the internet using my laptop when I am in remote locations. In the part this works well and I can receive emails with no problem but sending via thunderbird just won't work. I get a repeated Login failed message despite entering the correct password.
No problem at all when I am connected directly to any other ISP and router. I've tried using the same settings as my mobile for via smtp.plus.net and also the settings I normally use via relay.plus.net but neither will send mails.
This seems to be a problem with Plusnet? How can I resolve it and send emails? Using webmail.plus.net isn't an option so please don't suggest this.
Thanks
Re: Unable to send emails over mobile wifi hotspot
04-05-2015 10:10 PM
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Re: Unable to send emails over mobile wifi hotspot
04-05-2015 10:16 PM
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Sending email via relay.plus.net requires SMTP authentication if you're not using the Plusnet network. For some reason, the published setup guide turns off authentication in section 8
http://www.plus.net/support/email/setup/thunderbird-setup.shtml
Set it back to Password, Sent Insecurely and try again.
HTH
Re: Unable to send emails over mobile wifi hotspot
04-05-2015 10:32 PM
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I have SMTP authentication enabled, hence the reason I can connect OK via any ISP/Router.
My network is orange. I've read that this could be the problem.
If this is the problem what I don't understand is how I can send/receive email ok via plusnet directly from the mobile over 4G using the imap and smtp.plus.net services..
Thanks
Re: Unable to send emails over mobile wifi hotspot
05-05-2015 9:24 AM
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Re: Unable to send emails over mobile wifi hotspot
05-05-2015 9:53 AM
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Re: Unable to send emails over mobile wifi hotspot
05-05-2015 6:47 PM
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Re: Unable to send emails over mobile wifi hotspot
06-05-2015 7:23 AM
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Re: Unable to send emails over mobile wifi hotspot
06-05-2015 7:39 AM
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Quote from: Oldjim which mobile network are you connected to
is a relevant question..
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Unable to send emails over mobile wifi hotspot
06-05-2015 8:04 AM
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Quote My network is orange. I've read that this could be the problem.
If this is the problem what I don't understand is how I can send/receive email ok via plusnet directly from the mobile over 4G using the imap and smtp.plus.net services..
Re: Unable to send emails over mobile wifi hotspot
06-05-2015 10:34 AM
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Re: Unable to send emails over mobile wifi hotspot
06-05-2015 10:40 AM
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The response to 'telnet relay.plus.net 25' and/or 'telnet relay.plus.net 587' will show if it is a fundamental access issue...
Re: Unable to send emails over mobile wifi hotspot
07-05-2015 9:51 PM
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Connected to relay.plus.net.
Escape character is '^]'.
220 avasout02 smtp relay.plus.net
The other port also works..
I think it is related to authentication. But I don't understand why?
Re: Unable to send emails over mobile wifi hotspot
07-05-2015 10:27 PM
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I haven't tried it, but there's some instructions here on testing SMTP authentication manually here:
https://www.ndchost.com/wiki/mail/test-smtp-auth-telnet
and a tool to encode your username and password here:
https://www.base64encode.org/
I think you'll need to start ploughing through Thunderbird logs...
Re: Unable to send emails over mobile wifi hotspot
08-05-2015 12:34 AM
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