cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to send email?

Surfer
Grafter
Posts: 289
Thanks: 8
Registered: ‎11-06-2008

Unable to send email?

Had no problem with sending and receiving email until Wednesday.  Now I can only receive email, but cannot send.  I get the following error message "Sending reported error 0x8004210B: the operation timed out waiting for a response from sending SMTP server".  I am using Outlook 365.

I am not sure why it has suddenly failed?  Please advise.  Thanks.

 

6 REPLIES 6
madswitcher
Pro
Posts: 384
Thanks: 86
Fixes: 1
Registered: ‎01-08-2007

Re: Unable to send email?

Yes I am getting the same error using Thunderbird

"Sending of the message failed.
The message could not be sent because the connection to Outgoing server (SMTP) relay.plus.net timed out. Try again."

madswitcher
Pro
Posts: 384
Thanks: 86
Fixes: 1
Registered: ‎01-08-2007

Re: Unable to send email?

Knock Knock!

Is there anybody in there?

Townman
Superuser
Superuser
Posts: 22,725
Thanks: 9,446
Fixes: 151
Registered: ‎22-08-2007

Re: Unable to send email?

Try increasing the server time out to 90 seconds.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

madswitcher
Pro
Posts: 384
Thanks: 86
Fixes: 1
Registered: ‎01-08-2007

Re: Unable to send email?

Seems to be back up now. 😀

Surfer
Grafter
Posts: 289
Thanks: 8
Registered: ‎11-06-2008

Re: Unable to send email?

Deleted account and set it up again and now working.  Not sure why one day it is working and the next day no longer working.

Townman
Superuser
Superuser
Posts: 22,725
Thanks: 9,446
Fixes: 151
Registered: ‎22-08-2007

Re: Unable to send email?

A multitude of reasons from outlook being confused to network issues … as subtle as what IP address you are using.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.