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Unable to send email

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Hooked
Posts: 5
Registered: ‎27-02-2017

Unable to send email

Since having a problem with my mobile account I am unable to send emails from both my iPhone and iPad it keeps saying that my login or password for mail account is wrong. This is not correct I have checked and checked again the correct password is used. The admin on the mobile account says it is a broadband issue so hence this question
2 REPLIES 2
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Plusnet Help Team
Plusnet Help Team
Posts: 17,714
Thanks: 5,567
Fixes: 943
Registered: ‎21-04-2017

Re: Unable to send email

Hi @privert4587 I'm sorry to see you're still having problems with your email service. I've private messaged you back, but for visibility I've checked through your broadband and email account and I can't see any issues with this.

Just to confirm and narrow down where the issue may lie, are you able to log in, send and receive mail at http://webmail.plus.net? Let us know how it goes and we'll go from there.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Moderator
Moderator
Posts: 24,211
Thanks: 4,276
Fixes: 1,098
Registered: ‎11-01-2008

Re: Unable to send email


Moderators Note


This topic has been moved from Fibre to eMail

Customer / Moderator
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If it fixed it click 'This fixed my problem'