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Unable to send email

privert4587
Newbie
Posts: 4
Registered: ‎27-02-2017

Unable to send email

Since having a problem with my mobile account I am unable to send emails from both my iPhone and iPad it keeps saying that my login or password for mail account is wrong. This is not correct I have checked and checked again the correct password is used. The admin on the mobile account says it is a broadband issue so hence this question
2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 15,084
Thanks: 4,649
Fixes: 778
Registered: ‎21-04-2017

Re: Unable to send email

Hi @privert4587 I'm sorry to see you're still having problems with your email service. I've private messaged you back, but for visibility I've checked through your broadband and email account and I can't see any issues with this.

Just to confirm and narrow down where the issue may lie, are you able to log in, send and receive mail at http://webmail.plus.net? Let us know how it goes and we'll go from there.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Moderator
Moderator
Posts: 21,444
Thanks: 3,218
Fixes: 688
Registered: ‎11-01-2008

Re: Unable to send email


Moderators Note


This topic has been moved from Fibre to eMail

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