Unable to send email

[#1]

I receive is error in Windows live Mail

running windows 7

The connection to the server has failed.

Subject 'test'
Server: 'relay.force.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10061

I can receive fine but nothing going out

ive been on the helpline chats but not fixed yet

anyone got a solution

[#2]

@mariehogarth

I would expect it to be relay.force9.net

Is that the problem ?

[#3]

If you set up your email using the settings on our help pages, it was pointed out that the text has a typo.

https://community.plus.net/t5/Email/Error-on-support-page/m-p/1369676

So on the help and support pages, the text for setting up email should actually read as:

“If you’ve been with us a while, your domain might be ‘.force9.co.uk or ‘.free-online.net’. If so, change ‘.plus.net’ to ‘.force9.net’ or ‘.free-online.net’ for both your incoming and outgoing servers.”

I have actually updated this article and those changes will be live at some point very soon. Apologies if this is what has caused this error.

[#4]

Hi thanks for the response

I have corrected the force9 addressing but still have the error listed below

An unknown error has occurred.

Server: 'relay.force9.net'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 25
Secure(SSL): No

Moderator's note by Dick (Strat) Duplicate post removed.

[#5]

A likely cause of that error is having emails stuck in outbox, perhaps from when the outgoing server setting was incorrect.

I suggest deleting everything in the Windows Live Mail outbox folder, Then close the application and restart your computer.

Try sending again after the computer restarts.