Unable to send email when away from home
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Unable to send email when away from home
27-09-2018 11:01 AM
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I thought I had this sorted so that I could send mail when away from my plusnet connection. Mostly it works, but sometimes it doesn't. Why? I'm using the setting I was advised to when I first encountered the problem. Outlook 2016 on Mac.
I'm not aware of any friends who have similar problems with different ISP and given plusnet is effectively using BT kit why is it such a problem?
Iain
Re: Unable to send email when away from home
27-09-2018 11:08 AM
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From https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/
You'll need to give a few more details when you're setting up your email application. They can be pretty confusing, so here's what to use.
IMAP POP Incoming server imap.plus.net mail.plus.net Incoming port 143 110 Outgoing server relay.plus.net relay.plus.net Outgoing port 587 (recommended) or 25 587 (recommended) or 25 SSL/TLS No No SMTP Authentication
(only needed if you're sending emails from a non-Plusnet Internet connection)*Yes Yes * This is only available if you've got an active Plusnet broadband account
If you've been with us a while, your domain might be '.force9.co.uk or '.free-
So try port 587 on the outgoing server
Re: Unable to send email when away from home
27-09-2018 8:27 PM
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I'll try that next time. Still don't understand why plusnet have this bug!
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