Unable to "Try New Outlook" on Windows 10 PC
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- Unable to "Try New Outlook" on Windows 10 PC
10-02-2024 12:16 PM - edited 10-02-2024 12:18 PM
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Hello,
I am running Windows 10 and have Microsoft mail Version 16005.14326.21806.0 running fine with my Plusnet mail account.
However I am now being prompted to "Try New Outlook" when I use Microsoft Mail. I have tried to setup New Outlook several times now using the IMAP option, but I cannot get it to work. Has anyone else managed to get New Outlook to work with a Plusnet mail account?
Is there are secret configuration that works?
Please advise.
Fixed! Go to the fix.
Re: Unable to "Try New Outlook" on Windows 10 PC
10-02-2024 2:00 PM
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settings peculiarities. Search this forum for relevant posts on this on how to do manually.
10-02-2024 3:07 PM
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Finally managed to get it working with these settings:
Re: Unable to "Try New Outlook" on Windows 10 PC
10-02-2024 3:52 PM
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Similar to my settings in MS Office Outlook though I have port 25 for SMTP.
Re: Unable to "Try New Outlook" on Windows 10 PC
12-02-2024 9:30 AM
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Some networks inhibit access to off network port 25 connections, thus a mobile client configured to use port 25 might not work in all situations
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Unable to "Try New Outlook" on Windows 10 PC
12-02-2024 9:39 AM
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@Townman you are correct about port 25, I suspect my configuration is just "historical" and as I never, ever send emails through PlusNet (only receive) it's not been flagged up. 😎
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